At Nirvana Guest House, Beltola, Guwahati, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide when you stay with us or use our website.
We may collect the following information from guests:
Name, address and contact details (phone number, email)
Valid identity proof as required under Government of India regulations
Passport and visa details for foreign nationals
Booking details such as check-in, check-out, number of guests and payment information
Any information voluntarily shared with us during communication (special requests, feedback etc.)
The information collected is used only for the following purposes:
To confirm and manage your reservation
To comply with legal requirements for guest registration
To provide you with a safe, comfortable and personalised stay
To communicate important updates regarding your booking or stay
To improve our services based on guest feedback
We do not sell, rent or trade guest information to any third party.
Information may be shared only with:
Government authorities, if required by law
Service providers directly involved in facilitating your stay (example: housekeeping, maintenance staff)
We ensure that any third party handling guest data maintains the same level of confidentiality.
Guest records are stored securely and access is limited to authorised staff only.
We take reasonable steps to prevent unauthorised access, alteration or misuse of your personal data.
However, no system can guarantee complete security, and guests are advised to safeguard their own digital communication when booking online.
Guest records are kept only for as long as required by law or for fulfilling the purpose for which they were collected.
Once no longer needed, personal information is securely deleted or destroyed.
Our website may use cookies to improve browsing experience and gather basic analytics.
You may disable cookies in your browser settings if you do not wish to allow them.
As a guest, you have the right to:
Request access to the personal data we hold about you
Correct or update your information if it is inaccurate
Request deletion of your personal data where applicable under law
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Guests are encouraged to check this page periodically.
For any questions or concerns regarding this Privacy Policy, please contact us at:
Nirvana Guest House
Beltola, Guwahati, Assam
Phone: +91 8402855040
Email: nirvanaguesthouse.beltola@gmail.com
